Community support workers, managers (or coordinators) and supervisors are employed by First Nations, Inuit, Metis or mainstream social and health services and programs, government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities and other establishments.

ICBOC offers two streams of Community Support workers certifications:

–    Inuit-specific Community Support certifications, developed through the Aboriginal Skills and Employment Training Strategy (ASETS) in collaboration with Tungasuvvingat Inuit (TI) and Ilinniapaa Skills Development Centre (iSDC)

–    Indigenous Community Support certifications, available to the First Nations, Metis unregulated workforce in the social and community services sector. The Indigenous community support certifications are also offered to mainstream workers who are employed in Indigenous work settings and who need to demonstrate the relevant experience and competencies in First Nations and Metis culture expected by Indigenous employers, colleagues, clients and communities.

In accordance with ICBOC’s Capacity Development model, and its integral laddering certification system, the following certifications are available for each stream